Privacy Policy
We value your privacy. This policy explains how KettleWanderLumen safeguards and handles your personal data.
Information We Collect
When you use KettleWanderLumen's international cuisine creativity platform, we collect information to enhance your learning experience. This includes details you provide when signing up, joining courses, or reaching out to our support team.
- Identity details such as your name, email address, and other contact information
- Your learning preferences and cooking skill levels
- Progress data from our creativity courses
- Correspondence with our support team
- Technical details about your device and browser for system optimization
We also collect anonymized usage metrics to understand how learners interact with the platform. This helps us improve course content and platform functionality without identifying individuals.
How We Use Your Information
Your data serves clear purposes that enhance your learning on our platform. We process personal data to deliver educational material, monitor your course progress, and offer tailored recommendations for skills growth.
We do not sell your personal data to third parties. Your information stays within our educational ecosystem and trusted service providers who help us operate the platform.
Email communications cover course updates, program announcements, and learning resources related to global culinary creativity. You can modify these preferences or unsubscribe anytime in your account settings.
Data Storage and Security
We store data on secure servers in India, in compliance with local data protection laws. Our technical team uses multiple security layers such as encryption, access controls, and periodic security audits.
- SSL encryption protects all data transmitted between your device and our servers
- Regular backups to prevent data loss
- Access controls to limit who can view personal data
- Annual security evaluations by independent cybersecurity experts
Even with safeguards, no online system is completely risk-free. We commit to notifying affected users within 72 hours if a data breach occurs that could compromise your personal information.
Your Rights and Choices
Under Indian data protection laws and international privacy standards, you have several rights regarding your personal information. You can request access to all data we hold about you, ask for corrections to inaccurate information, or request deletion of your account and associated data.
To exercise these rights, contact our privacy team using the information provided below. We typically respond to data requests within 15 business days, though complex requests might take up to 30 days.
Account deletion removes your profile, learning progress, and personal information from our active systems. However, we may retain anonymized usage data for platform improvement purposes.
Sharing and Disclosure
We disclose personal information only in specific circumstances that support your educational experience or comply with legal requirements. This includes trusted service providers who help us deliver course content, process payments, or maintain our technical infrastructure.
- Educational content delivery partners who provide specialized cooking instruction materials
- Payment processors for handling course enrollment fees
- Cloud hosting providers who maintain our platform infrastructure
- Legal authorities when required by Indian law or valid court orders
All third-party partners sign agreements requiring them to protect your information with the same standards we maintain. They can only use your data for the specific services they provide to us.
Cookies and Tracking
Our website uses cookies to enhance your browsing experience and remember your preferences. These small files help us recognize returning users and provide personalized content recommendations based on your interests in global cuisine.
You can control cookie settings through your browser preferences, though disabling certain cookies might limit some platform features. We use both session cookies that expire when you close your browser and persistent cookies that remember your preferences for future visits.
Children's Privacy
KettleWanderLumen's educational programs are intended for learners aged 16 and older. We do not knowingly collect personal data from individuals under 16 without verifiable parental consent. If we learn that a person under 16 has shared personal data, we will promptly delete it.
Parents or guardians who believe their child has provided information should contact our privacy team promptly for account removal or data deletion.
Changes to This Policy
We periodically update this privacy policy to reflect changes in our practices or legal requirements. Major changes will be communicated via email and prominent notices on our site no less than 30 days before they begin.
Continuing to use the platform after changes indicates your acceptance of the updated terms. We encourage you to review this policy regularly to stay informed about how we protect your information.
Privacy Questions or Concerns?
Contact our privacy team at [email protected]
Or write to us at: 221B Baker Street, London, NW1 6XE, United Kingdom
Phone: +44 20 7946 0958
This privacy policy was last updated on January 20, 2026